Refund Policy
Part One: Overview and Success Rate
1.1 Overview
This Refund Policy outlines the terms and conditions under which EssayIcons (“we,” “our,” or “us”) provides refunds for the services offered on the website essayicons.com (“Website”). By using our services, you agree to the terms of this Refund Policy.
1.2 Success Rate
At EssayIcons, we take pride in our commitment to delivering high-quality academic content. Our success rate stands at an impressive 98%, reflecting our dedication to meeting and exceeding our clients’ expectations.
Part Two: Eligibility for Refunds
2.1 Satisfaction Guarantee
- We strive to ensure client satisfaction with our services. If, for any reason, you are not satisfied with the delivered work, you may be eligible for a refund.
2.2 Refund Criteria
- Refunds are considered in cases where the delivered work does not meet the initial order instructions or quality standards.
- Clients must provide clear evidence supporting their claim for a refund.
2.3 Non-Eligibility for Refunds
- Refunds will not be granted if the client’s dissatisfaction is based on a change in their original instructions after the order has been placed.
- Clients must raise refund requests within the specified timeframe outlined in our Refund Policy.
Part Three: Refund Process
3.1 Notification of Dissatisfaction
- In the event of client dissatisfaction, the client must contact EssayIcons customer support within [2 weeks] after receiving the delivered work.
3.2 Submission of Evidence
- Clients must provide clear evidence supporting their claim for a refund. This may include but is not limited to discrepancies between the delivered work and the initial order instructions.
3.3 Evaluation by Quality Assurance Team
- Refund requests will be thoroughly evaluated by our Quality Assurance Team to determine the validity of the claim and assess the quality of the delivered work.
3.4 Refund Approval or Denial
- Based on the evaluation, the client will be notified of the approval or denial of the refund request. If approved, the refund will be processed according to the payment method used for the original transaction.
Part Four: Refund Amounts and Timelines
4.1 Full Refund
- If the delivered work is found to substantially deviate from the initial order instructions or quality standards, a full refund may be granted.
4.2 Partial Refund
- In cases where specific concerns are identified, a partial refund may be offered based on the extent of the issue.
4.3 Refund Timelines
- Refunds, once approved, will be processed promptly. The actual timeline for the refund to be reflected in the client’s account may vary depending on the payment method and financial institution.
4.4 Deductions
- In cases where additional services, such as revisions, were provided, the cost of these services may be deducted from the refund amount.
Part Five: Modifications to the Refund Policy
5.1 Policy Updates
- EssayIcons reserves the right to modify, update, or amend this Refund Policy at its discretion. Changes will be effective immediately upon posting on the Website.
5.2 Agreement to Refund Policy
- Clients acknowledge that their use of EssayIcons’ services is subject to the terms of the Refund Policy. It is the responsibility of clients to review this policy periodically for any updates.
5.3 Continued Use
- Continued use of EssayIcons’ services after any modifications to this Refund Policy constitutes acceptance of the updated terms.
5.4 Contact Information
- For any inquiries or concerns related to this Refund Policy, clients may contact EssayIcons through the contact information provided on the Website.